Cognitive work analysis: toward safe, productive, and by Kim J. Vicente

By Kim J. Vicente

This e-book describes, for the 1st time in pedagogical shape, an method of computer-based paintings in advanced sociotechnical structures constructed over the past 30 years by means of Jens Rasmussen and his colleagues at Ris? nationwide Laboratory in Roskilde, Denmark. This technique is represented via a framework known as cognitive paintings research. Its aim is to aid designers of advanced sociotechnical platforms create computer-based details aid that is helping staff adapt to the unforeseen and altering calls for in their jobs. briefly, cognitive paintings research is ready designing for version. The booklet is split into 4 elements. half I presents a motivation via introducing 3 topics that tie the e-book together--safety, productiveness, and employee healthiness. The ecological procedure that serves because the conceptual foundation at the back of the ebook can be defined. furthermore, a word list of phrases is equipped. half II situates the information within the publication in a broader highbrow context through reviewing substitute methods to paintings research. the restrictions of normative and descriptive techniques are defined, and the explanation at the back of the formative process encouraged during this ebook is explored. half III describes the techniques that include the cognitive paintings research framework intimately. every one proposal is illustrated via a case examine, and the consequences of the framework for layout and learn are illustrated through instance. half IV unifies the topics of security, productiveness, and health and wellbeing, and indicates why the necessity for the ideas during this publication will in basic terms elevate sooner or later. additionally, a old addendum in brief describes the origins of the guidelines defined within the e-book.

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Extra info for Cognitive work analysis: toward safe, productive, and healthy computer-based work

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Thus, one of its intended roles is as a textbook for graduate-level courses in disciplines concerned with applying information technology to complex work environments. But because the view I am advocating is not well understood, the book is also intended to be a resource for researchers (and perhaps inquisitive practitioners) from those same disciplines. I realize that this choice represents a trade-off that will probably not completely satisfy either audience. On the one hand, students may find that the text has too many citations and too many passing allusions to ideas with which they may not be familiar.

Kirwan & Ainsworth, 1992; Meister, 1985; R. B. , Diaper, 1989; Nardi, 1996b; Suchman, 1987, 1995). However, work analysis is not an end in itself but rather a means to derive implications for design. Although we do not discuss design principles per se in this book, we try to show the strong connection between work analysis and design through the use of examples.

The book was written to be read in a linear fashion, but given this structure, it can also be read in several other ways. For example, if you just want an overview of the ideas, you can read chapters 1, 5, 12, and 13. ). Conversely, if you want to focus just on the concepts, and are not interested in a detailed case study, then you can skip all of chapters 6 and 12 and the latter parts of chapters 7, 8, 9, and 11. If you are most interested in the implications that CWA has for systems design or research, then pay particular attention to chapter 12.

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