Download Being A Call Centre Team Leader online

Being a Call Centre Team Leader

Format: Paperback

Language: English

Pages: 442



Format: PDF / Kindle / ePub

Size: 6.8 MB

Downloadable formats: PDF

A practical guide to the challenges of managing a team in a busy call centre. This book looks at a wide range of subjects including your first days in the role, working relationships, capability and disciplinary issues and career development.

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